Frequently Asked Questions

Everything you need to know about our quick-dry home essentials.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US, while express options are available at checkout for faster delivery.

What is your return policy for home products?

We offer a 30-day risk-free return policy. Items must be unused, in their original packaging, and in resalable condition to qualify for a full refund.

Are your towels and robes machine washable?

Yes, all our products are designed for easy care. We recommend a cold machine wash (30°C) and hanging to dry or tumble drying on a low heat setting.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are Dock & Bay products eco-friendly?

Sustainability is at our core. Our home collection is made from 100% recycled materials, and we use biodegradable or recyclable packaging for all shipments.

Do you offer international shipping?

Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.